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The S12 telephone headset system from Plantronics provides a hands-free method of communication which works with all single and multi-line phones. With convenient over-the-ear and over-the-head configurations, you can adjust the headset for maximum comfort, while volume and mute controls provide a way to adjust headset audio levels for maximum convenience. The noise-canceling microphone and Call Clarity technology deliver clear, easily-intelligible sound, and an in-use indicator light provides a visual phone status indicator. With a 5.75-by-9.0-inch footprint, the S12 fits easily onto available desktop space, while a headset stand provides a convenient resting place for the headset. The S12 weighs just 2 pounds and comes backed by a one-year limited warranty. What's in the Box
Headset amplifier, convertible, two-in-one headset with noise-canceling microphone and Firefly in-use boom indicator light, headband for wearing over the head, ear loop for wearing over the ear, AC adapter, user's guide
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 Works Flawlessly |
| Review Date: September 1, 2005 |
| Reviewer: Mark Taylor, Boulder, CO |
Honestly, I bought the Plantronics S12 for the looks and for the price. Now that I am using it, I have discovered that it is much better than the higher priced units that are being used around my office.
On the left hand side of the unit there is a sliding switch so that you can modulate the headset to your telephone. This worked for me out of the box. Depending on your telephone, you may have some hiss on the line, but I have none.
On the right hand side there is a switch to set the microphone between high and low gain, and there is a dial to fine tune it within each of the settings. Out of the box, I sounded very loud in the ear piece and people could hear me typing. I set it to low gain, and moved the dial to the lowest setting. People can still hear me fine, I cannot hear myself in the speaker, and no one can hear me typing. This is fantastic! My previous headset could not turn down the gain this low, now I can use the mute button less!
The headset flashes a red light when you are on the phone. People will now know that they can interrupt even if you have your headset on, they just need to check for the flashing light. There will be a learning curve for this in my office, but it is a great idea.
And finally, the amplifier bas has a holder for the headset, a simple but wonderful idea that does not work so well with the over the head configuration, but it still works.
The only problem is that the Plantronics S12 has no battery backup. But if the power is out at the office, there is only so much you can do on the phone anyway and you don't need a headset then since you cannot type on your computer anyway. |
not sure why you'd need anything else
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| Review Date: October 31, 2005 |
| Reviewer: Mel K, Los Angeles, CA United States |
this headset system is perfect. works like a charm in the office. I'm in sales, so i need to have a phone system that presents professionalism not just in words but also in sound quality. Crisp sounds is what I get from the other end ...and from my end, listeners get clear communication throughout.
save yourself the $200 it'd cost to get the hardcore separate models and get this all in one package. it's worked wonders here for me.. |
THIS is the one
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| Review Date: November 8, 2006 |
| Reviewer: Jesse Liberty, MA USA |
This is the one; the best head set for corded phones on the market. Plug into (virtually) any one or two line phone. It plugs into the phone where the head set goes (and the head set plugs into it).
Your choice of over the ear or over the head and the microphone is the best I've used, in either case. A 3 minute test call to a friend, and your out going volume is perfected and stays right for every call. You have volume control for listening (boost those quiet talkers) and noise suppression) with two very big buttons: one to switch from headset to phone, and one to mute. There is a well-done holder for the headset, and good indicator lights (on headset, power on, and mute).
Plus it is Plantronics, so it is built right (and you pay for it, but not as much as you might).
I am told repeatedly that the quality *improves* when i use the headset than when I go back to the phone itself.
In short, nothing else comes close. HIGHLY recommended.
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A Great Value!!!
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| Review Date: April 10, 2007 |
| Reviewer: M. Cook, |
| I've been using my Plantronics S12 system for a few weeks now and, I have to say, I am so happy that I chose this system for my home call center. The incoming calls are crystal clear and I don't seem to have any problems with the customers hearing me. You can pay a lot more for a different system, but it's not necessary. You still have to have a corded phone to go with this system, but I already had an old phone and it works fine. Reading these reviews helped me choose this product, so that's why I'm writing my review. |
It is a great product - use it with GE Slimline ($10.00)
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| Review Date: February 13, 2008 |
| Reviewer: A. Sarkar, NYC |
Plantronics S12 Telephone Headset System
I am honestly very happy with the product - once you know how to play around with the settings, it works nicely with different phone systems. Mon-Thu I use it in Office and Fri-Sun I use it in home office. At home I couple it with a typical GE Slimline Corded Phone ($9.99). In order to make calls, you need one since this gadget is a mere amplifier and does not have number pad. The In-Call indicator light is very helpful to let people around you know that you are in the middle of a conversation.
I think this is a must for anyone who talks on phone for hours while working on computers (to keep your hand free). Unlike cordless phone with headsets, this one relieves you from the worry of battery drainage since it's on power always.
In order to set the system, read the manual very carefully - word by word. Try various setting by calling your own cell from this gadget and listening to your own voice.
The only negatives I could think of are - the cloth clip is bad - it could damage the headset cord permanently by squeezing it between the platic joint - I replaced it with a cloth clip I had from an old cellphone headset.
As for the covertible headset which could also be rearranged as around-the-ear-fitting - I won't recommend that. The headset is heavy for your poor ear to take up the load for hours unless you are interested to have a dog-ear !!!
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February 5th, 2010 | 
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Posted in Corded Telephones