Corded Telephones

Toll Free Services Overview

The 800 Service Management System (SMS/800) is a business support system (OSS) used for the creation and maintenance of North America toll-free processing. SMS/800 is also the source of the toll free number is available, and information on the reservation. Many users of a service call 800 national database management system.

All providers that show free numbers for use in the United States and Canada to spend SMS/800check availability of specific numbers, reserve them, create customer records and download the new local exchange carrier Service Control Points (SCP) to facilitate the process.

New Customer Records (CRS) and changes SMS/800 existing CRS uploaded a responsible organization (Resp organizations). Resp organizations (usually a telecommunications provider) is an organization that is designated to manage and administer a customer records SMS/800. Resp organizations must go through acertification process access to the national database to gain.

After the CR is created or modified SMS/800 retrieves the necessary information to Service Control Points (SCP), which requires freedom of movement through information and the carrier routing identification. CR provides call handling instructions and options chosen by the customer. These options may include choice of several carriers (eg Verizon or Qwest) for different time periods or for busy callsalternative destinations.

Toll Free Provisioning

There are currently 200 + org Manager to enter data in SMS/800. There are four basic methods for provisioning (write, edit or create) the following information:

General mechanical interface (MGI)

MGI Some users are large telecommunications providers (like AT & T). Other Resp Org access to buy high quality by the end of their users' systems without greater resource efficiency. However, ifThe user sits customer records automatically records transmitted by MGI to SMS/800.

The MGI is committed to SMS/800 a high-speed data connection (56 Kbps) or Frame Relay (64k). org Manager can search and book numbers, and customers to create or update records by MGI.

The main advantage of a user access MGI hundreds or thousands of songs with a powerful free online mass change commands (can be changed without the need for tape or e-mail tohelp desk).

Batch Tape

Batch tape users to write data to client records on a digital tape. The band is so physically SMS/800 production (eg via U.S. mail) where SMS/800 loaded. org Resp work to create customer records or tape magazine, but can not restrict the numbers from tape batch. Because of real-time nature of some debate, the activities are managed online.

Online Access (3270 terminal emulation)

Online users access toSMS/800 through a private dedicated line that is generally a 9.6kbps connection or via dial-up facilities. Resp Org can search and book numbers, and customers to create or edit online access to records. Most updates are made a toll at a time.

Web Based Access (WBA)

SMS/800 users access to the Internet via a dedicated line or dial-up connection to an Internet Service Provider. Most updates are done a toll free number in atime.
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Overview of the Basic Toll Free Provisioning activities

SMS/800 service offers three basic functions: 1) the number of research and discussion, 2) creating and modifying customer records, and 3) report generation.

Toll search / booking

It Resp organizations to search for available toll-free number to ten digits, who lives in the database. Latest searches and pattern matching (the vanity numbers) are available.

A Manager organizations can maintain a savings accountnumber for a maximum period of 45 days. Confidential toll-free numbers is not activated within 45 days will be converted from a state secret and returned to the pool of free songs.

The maximum amount of free tracks Manager organizations can have in reserve at any time shall be 8 percent of its number to 2,000 jobs or numbers, whichever is greater.

Record client made changes

Resp organizations can create and edit customer information in SMS/800 and planrecord date and time to be activated by SCP. SMS/800 also supports some features of special design to Resp organizations that allow subscribers to manage, monitor and control the traffic toll.

Report Generation

Many administrative and other reports are available.

Release Date

Information SMS/800 download Service Control Points (SCP), as appropriate. There are about 20 pairs coupledVMS across the United States and Canada. SMS/800 connected to the SCP data connections.

Summary

This article contains an overview of the North American Toll Free Service Provisioning. Concepts covered include the national database, customer records, respectively org, Service Control Point, Access Technologies (MGI Batch Tapes, 3270, web) and research / Reserve, CR, and changed, and reports.

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